Services

B

• Benefits general enquiry

C

• Comments and compliments
• Complaints
• Contact food safety
• Contact the Data Protection Officer
• Council Tax general enquiry
• Crime or disorder issue

M

• Make a comment, compliment or complaint about a busker
• Make a licensing enquiry or complaint

P

• Parks, allotments and public rights of way enquiries

R

• Report a concern about a child
• Report a council tax change of circumstances
• Report a data breach
• Report a free school meal change in circumstances
• Report a missed bin collection
• Report a non-benefit related fraud
• Report a parking issue
• Report an issue with an empty house
• Report an unauthorised encampment
• Report anti-social behaviour
• Report Blue Badge Misuse
• Report fly tipping, litter, overgrown grass, dog fouling and abandoned vehicles
• Report light, smoke or other pollution

T

• Taxi licence change of circumstances

B

• Business rates

C

• Council invoice
• Council tax

H

• Housing benefit overpayment
• Housing rent

M

• Make a Council Tax civil penalty payment

P

• Parking fine

C

• Council jobs

F

• Find the answer
• Find your bin collection date

L

• Leisure centres
• Libraries

S

• School catchment areas
• Search planning applications
• Swimming pool times

T

• Teaching jobs
• Tip and recycling centre opening times

W

• Which bin or box should you use?

C

• Charity permit
• Check your recycling bin delivery date

F

• Find your bin collection date

N

• Neston Recycling Centre Permit

R

• Report a missed bin collection
• Request a bulky item collection
• Request a new or replacement bin
• Request an additional domestic bin
• Request or remove an assisted bin collection

T

• Tip and recycling centre opening times

W

• Which bin or box should you use?

A

• Apply for a free two year old place
• Apply for an early years pupil premium
• Apply for free school meals

B

• Benefits general enquiry
• Benefits overpayment enquiry
• Benefits self employed and directors questionnaire

C

• Council Tax general enquiry
• Council Tax refund

H

• Housing benefit claim

R

• Report a council tax change of circumstances
• Report a free school meal change in circumstances
• Request a benefits welfare visit

A

• Apply for a Blue Badge
• Apply for a disabled person's bus pass
• Apply for a disabled railcard discount code
• Apply for a senior railcard discount code
• Apply for an older person's bus pass
• Apply for an organisational blue badge

P

• Park and ride general enquiry

R

• Renew or replace your blue badge
• Replace a lost or damaged bus pass
• Report Blue Badge Misuse
• Request a bus timetable

A

• Apply for 30 hours free childcare for Foster Carers
• Apply for medical needs travel assistance to a school or college
• Apply for over 16 School Transport
• Apply for special education needs or disability travel assistance

I

• Independent travel training general enquiry
• Independent travel training trainee referral questionnaire

M

• Make a late application for a school place for September 2024
• Make a payment for a fixed penalty notice
• Make a payment for School Transport
• Make an appeal against a travel assistance decision

P

• Personal travel budget general enquiry

S

• School admissions appeal form
• School catchment areas
• School transport general enquiry
• School transport initiatives general enquiry
• Special educational needs disability (SEND) travel assistance enquiry

A

• Apply for a scaffold licence
• Apply for a skip licence
• Apply for a street furniture licence
• Apply for a vehicle crossing
• Apply for an alfresco licence

P

• Parks, allotments and public rights of way enquiries

R

• Report fly tipping, litter, overgrown grass, dog fouling and abandoned vehicles
• Request a temporary traffic regulation order (TTRO)
• Request Lateral Extents

S

• Submit a wildflower enquiry
• Submit an insurance claim

T

• Temporary road sign application

B

• Book a building control visit
• Building control general enquiry

D

• Do I need building regulations?

H

• Home owners quotation
• Homeowners: Notification of starting work

M

• Make a planning enquiry

P

• Planning permission
• Professionals: Ask us a question

R

• Report a planning issue
• Request to speak at a planning meeting

S

• Search planning applications
• Section 106 agreements
• Street naming and numbering

T

• Tree enquiry

A

• Approved premises Marriage feedback

B

• Birth registration appointment
• Burial and cremations enquiry

C

• Chester Crematorium commemorative item order form
• Citizenship Ceremony feedback

M

• Make a registration general enquiry

O

• Order a ceremony guide
• Order a copy of a birth, death, marriage or civil partnership certificate
• Order a family history certificate

R

• Register Office Marriage feedback
• Registration customer feedback
• Registration service online payments

A

• Affordable housing variation request
• Anti-social Behaviour case review form
• Application to hold an event
• Apply for a planning performance agreement
• Apply for a section 171 or section 50
• Apply for a standard child performance and activities licence
• Apply for affordable housing
• Apply for an A-board licence
• Apply for Care Leavers discount
• Apply for disability travel assistance
• Apply for extra care housing waiting list
• Apply for financial support under either an adoption or special guardianship order
• Apply for pre-application advice
• Apply for special education needs travel assistance
• Apply for the health and wellbeing grant programme
• Apply for the Section 13a Discount Award
• Apply to be a chaperone
• Apply to be a volunteer at a library
• Apply to be a Youth Justice Service volunteer
• Apply to hold a Remembrance Day event
• Apply to hold a street party
• Apply to sublet your affordable home
• Apply to the HELP scheme
• Assets of community value

B

• Become a community champion
• Book a training course for LSAB
• Book and pay for an event or sports facility
• Business Rates - Moving into the area
• Business Rates - Moving out of the area

C

• Cheshire Archives & Local Studies online shop
• Chester rows consent scheme enquiry
• Client finance general enquiry
• Community asset transfer - Expression of interest
• Contact us about an expired and lost bus pass
• Council Tax - Apply for, cancel or continue your single person discount
• Council Tax - Apply for student discount
• Council Tax - Change of address
• Council Tax - Change of tenancy
• Council Tax - Discounts and exemptions
• Council Tax - Pay by Direct Debit
• Council Tax - Special payment arrangement
• COVID-19 businesses and safety

D

• Data protection individual rights request

E

• Eco Flex Registration
• Eco Flex Resident Application Form
• Expressions of Interest

G

• Garden waste subscription 2024
• Grosvenor Museum Open Art Submissions and Payments

H

• Health impact information requirements
• Home Upgrade Grant
• Housing disrepair enquiry
• Housing enquiry
• How we live workshop enquiry

I

• Indication of plans - elective home education

J

• Join the Connected Communities Partnership

L

• Libraries order and collect service

M

• Make a body of persons application
• Make a building control payment
• Make a Children's Social Care Complaint
• Make a Freedom of Information request
• Make a request for data or sim card
• Make an Adults Social Care Complaint
• Make an application for a child employment licence
• Make an Our Way of Working pledge
• Media consent
• Members budgets award scheme 2024-25

N

• NDR Change of address or new occupier
• Notification of non-licensed performances

O

• Opt out of Election text alerts
• Order a music score

P

• Prevent referral form
• Proposed change in speed limit
• Provide bank details for household support payment

R

• Recruitment and Pay enquiry
• Register for the summer reading challenge
• Register your interest in the Solar PV scheme
• Report a fault with a road surface or footway
• Report a fault with Bridges and Structures
• Report a fault with flooding and drains
• Report a fault with public rights of way
• Report a fault with Street Lighting Traffic Lights and Pedestrian crossings
• Report a fault with Traffic Signs Road Markings and Bollards
• Report a fault with trees
• Report a fault with winter maintenance
• Request a blue badge microchip
• Request a building colour change
• Request a Business rates refund
• Request a call back
• Request a full Visitor Economy report
• Request a new asset for highways
• Request a provisional band
• Request a tool kit
• Request a visit from the Ellesmere Port Mayor
• Request access to the Client Finance portal
• Request an investigation into noise
• Request to book a room at Lache Community Centre
• Request to book an appointment with an Early Help Navigator

S

• School financial value standards
• Sign up for our Landlord Incentive Project
• Sign up to a work zone
• Sign up to our Climate Emergency webinars
• Sign up to our Rough Sleeping and Homelessness Pledge
• Smart Drive Driver Briefing course
• Submit a case for escalation and resolution to the LSAB
• Submit a question to the board
• Sustainable construction information requirements

U

• Upload your evidence